General Questions

Most of our jewelries are made by IMPORTED TITANIUM which is a type of natural metal with incredible value for jewelry. It is corrosion-resistant but try to avoid from chemical substance. 

We provide complimentary engraving service for all GIOVIS customers. However, we only can do engraving on the jewelries which have enough space.

 Same day delivery is only available for certain areas in Klang Valley. You will see the option in the shipping section after inserting your address in the checkout page. If the address you inserted is not eligible for same-day delivery, you will not see the option.

You will need to place your order before 12pm for the same-day delivery service. If your order is placed after 12pm, we will arrange delivery on the next working day.

We will contact you to inform that the item you ordered is not in stock, you can choose another design for the delivery.

Our lifetime warranty is to guarantee that our jewelries will not turn rusty. The exchange-warranty only available for 1 time and we do not accept returns and refunds. To entitle the lifetime warranty, you may contact